A female customer lost 43 million USD in winnings due to a broken machine 2
Katrina Bookman was a female guest gambling at Resorts World Casino in Queens, New York, USA at the end of 2016. Here, she played poker with slot machines.
According to New York Daily News, Katrina won the card and the machine announced that the total amount she earned was 43 million USD.
Bookman also carefully took a picture of his face next to the victory notice board.
However, when announcing his victory, Bookman was taken out of the resort by people from Resorts World Casino and promised to return the next day.
The next day, when she arrived at the casino, the casino representative announced some news that after hearing it, the female tourist was shocked beyond words.
A representative of the New York State Casino Control Commission, which regulates gaming facilities in Queens, was also present at the casino and confirmed to Bookman that this was a technical problem.
`Machine malfunctions rarely happen. Therefore, we still want to sincerely apologize to Ms. Bookman for this inconvenience,` the casino representative also spoke up.
A female customer lost 43 million USD in winnings due to a broken machine
Bookman said she will collect more evidence to sue the casino.
That is also clearly stated by the casino in the advertising.
`When I played cards with the machine, there was no error. The machine worked normally. But now they say the machine has a problem. It’s unfair. I think there was fraud,`
Bookman’s lawyer, Alan Ripka, confirmed that they are discussing a lawsuit to get justice for this woman.
Ripka also added that casinos should pay their customers because otherwise it would create a very bad rule.
Bookman’s case was recently recalled by the Casino site when an ironic incident happened to Jan Flato at Seminole Hard Rock Hotel & Casino, Florida, USA in January 2017.
Flato responded to the press.
The machine announced that Flato had won $100,000, but the casino management decided to give the money to Marina after watching the security cameras.
Marina did not share with her friend, she also reminded the casino security to keep an eye on Flato before leaving with $50,000 in cash and a check worth $50,000.
No lawyer came forward to help Flato file a lawsuit, he had no choice but to bring his story to the public so that others could avoid falling into the same ironic situation as him.
Mr. Minh
